Who buys again?
42% buy again
Loyalty program forstores and retailers
Get to know your customers, connect online and in-store purchases, and give each customer a personal reason to return for their next order.
Do you really understand your customers?
Order counts and total revenue do not tell you who shops regularly, how much each customer contributes over time, or why they stop coming back.
Who are you losing?
286 at risk of churn
How much profit?
12 800 ₴ customer LTV
What increases sales?
+31% sales with cashback
Loyallyst brings purchases together in one profile and helps you manage repeat sales based on real data.
How it works
One card for shopping in-store and online
Customers sign up in 25 seconds. From then on, every purchase adds to a single profile and helps your store make more relevant offers.
- 01
Gets a digital card
- 02
Makes a purchase
- 03
Earns rewards and moves up tiers
- 04
Receives a relevant offer
- 05
Returns for another order
We’ll help turn the first purchase into the start of a relationship
Customers do not need to download an app. They get their card through a QR code at checkout, on your website, or in their parcel. Welcome rewards give them a clear reason to sign up and return for their next order.
- 01
We’ll tailor the rewards structure to your products
We’ll calculate cashback, tiers, coupons, and limits based on your margins, average order value, purchase frequency, and returns.
- 02
We’ll connect online and offline
We’ll set up a shared balance and customer profile for your POS, website, and CRM so purchase history stays intact when customers switch channels.
- 03
We’ll prepare materials for launch
We’ll create QR code layouts for checkout and packaging, plus an Instagram post and visual explaining the program’s terms clearly.
- 04
We’ll connect your systems
We’ll check the integration with your POS, Poster, website, or another system and test reward accrual, redemption, and returns.
You know your product range. We know how to launch loyalty!
Together, we’ll set up the rules, prepare customer communications, train your team, and check the entire customer journey before launch.
Capabilities
Everything you need to grow repeat sales
A shared card, tiers, coupons, segmentation, and automations help you sell more often without constant blanket discounts.
- 01
One card across all channels
One balance and customer status across physical stores and your online store.
- 02
Silver, Gold, and VIP tiers
Encourage customers to spend more and shop more often to reach the next tier.
- 03
Coupons and promo codes
Create offers for a specific category, store, or customer segment.
- 04
Segmentation
Filter your customer base by spend, purchase count, city, tier, and last order date.
- 05
Referral program
Reward both the customer and their friend after the friend’s first confirmed purchase.
- 06
CRM and e-commerce integration
Connect your POS, CRM, or website through a ready-made integration or API.
The card looks like part of your brand
How it works for a clothing store
Marina buys a coat in a physical store and adds her card to Wallet in 25 seconds. She earns 5% in rewards. A week later, instead of a blanket discount, Marina receives an offer on accessories to go with her purchase. Later, she places an order on the website, and its amount is added to the same profile. Marina moves up to Gold with 7% cashback. If she makes no new purchases for 60 days, the system automatically sends a personalized coupon. The store sees her entire journey, even when she switches channels.
Automation
Remind customers about you at the right time
NoYes
Starts when: last visit
30 days without a visit
Continue if:
Customer balance is greater than or equal to ₴100
End of automation
Send a push notification:
We miss you! Drop by for something new 😊
Add bonus
₴50 added to balance
End of automation
- 01
After the first purchase
A limited-time reward for the next order to encourage a second purchase sooner.
- 02
Cross-selling
An offer from a complementary category based on a previous purchase.
- 03
Close to the next tier
A message showing how much more the customer needs to spend to reach Gold or VIP.
- 04
Churn risk
An automatic coupon for a customer who used to shop regularly but has stopped coming back.
Every guest receives the right message at the right moment
Stay connected after every purchase
Share updates, run promotions, and send offers only to the customers they are truly relevant to.
- Customer segments
- Scheduled delivery
- Push notifications
- News in the mobile version
RFM analysis
Find out who is worth retaining and who needs attention
RFM segments customers by recency, frequency, and purchase amount—instead of one general database, you get groups with different value and churn risk.
Unlimited push notifications
Remind customers about you for free and bring them back automatically
Push notifications are included in Loyallyst, so businesses do not pay for every message. Announce updates and promotions to your entire customer base or reach only the right segment—for example, customers who have not visited for 30 days.
Integration
Loyalty is integrated into everyday operations
During a purchase, the POS or website requests the customer’s details and balance from Loyallyst. After payment, it sends the receipt to credit rewards; when rewards are redeemed, it receives the calculated discount amount. This keeps the program’s rules consistent across your store, app, and online store.
Customer
POS/website
Loyallyst CRM
Automation
How can a loyalty program help a clothing store?
In fashion retail, decisions are often spontaneous. A person may enter the store without a specific goal, simply to look at a new collection, and leave a few minutes later with a purchase.
Show moreShow less
But the opposite also happens: they like an item, yet postpone the purchase. "I will come back later." "Maybe I will wait for a discount." "I need to think about it."
Sometimes a customer only needs a small incentive to return. For example, accumulated rewards or a personal offer.
This is exactly the principle behind a loyalty program. With it, a store can:
- reward purchases with bonuses or cashback
- make special offers for regular customers
- send notifications about new collections and sales
- introduce loyalty tiers with additional privileges
- give birthday bonuses or discounts
From the shopper’s perspective, everything remains very simple. The card is stored on the phone, and rewards accumulate automatically. No plastic cards that are easy to lose, and no extra applications.
For the business, the system also provides useful information. For example, it becomes clear how often customers return, which clothing categories they buy most often, and what their average ticket is. Over time, you begin to understand which campaigns really work and which ones barely affect sales.
Gradually, the store builds its own audience. People start returning again and again because the experience is convenient, familiar, and, honestly, a little more rewarding than shopping somewhere else.
