Who comes back?
64% come back
Loyalty program forRestaurants and cafés
Build a guest database, award bonuses, and automatically remind customers about your business. Everything you need to bring people back more often.
Do you know your guests?
Most restaurants see the number of receipts and total revenue, but don't know who is behind those numbers.
Who are you losing?
128 guests to win back
How much profit?
8,450 ₴ guest LTV
What really works?
+24% after the advertising campaign
Loyallyst links purchases to specific guests and shows you the complete picture.
How it works
No more forms or phone numbers
A guest signs up in 25 seconds. The data is sent straight to Loyallyst, and the digital card goes to their phone.
- 01
Scans a QR code
- 02
Enters their phone number
- 03
Gets a digital card
- 04
Shows the card during a visit
- 05
Comes back again
We’ll help you launch a program tailored to your restaurant
We share our expertise and guide you through every stage. You won’t have to figure out where to start or which terms will actually be effective on your own.
- 01
We’ll choose attractive terms
We share our expertise and guide you through every stage. You won’t have to figure out where to start or which terms will actually be effective on your own.
- 02
We’ll prepare a table tent
We’ll create a print-ready design with a QR code. Place it on a table or counter so guests can immediately see how to join the program.
- 03
We’ll create an Instagram post
We’ll prepare the copy and visuals for the program announcement so you can tell guests about the launch across all your channels.
- 04
We’ll set everything up and launch together
We’ll connect your POS system, check bonus accrual and redemption, and show your team how everything works.
You don’t have to figure everything out on your own!
Tell us about your venue, and we’ll suggest the right mechanics, configure the program, prepare the materials, and stay by your side throughout the launch.
Capabilities
Everything you need to work with regular customers
Cards, CRM, campaigns, automation, and analytics work together in one system.
- 01
Bonuses and cashback
Award a percentage of the bill and let guests use bonuses to pay for a chosen portion of their next purchase.
- 02
Stamp cards
For example, offer every sixth coffee or every tenth business lunch as a gift.
- 03
Guest tiers
Create Silver, Gold, and VIP tiers with increased cashback or special privileges.
- 04
Automation
Welcome messages, birthdays, 30-day inactivity, post-purchase messages, and reminders about expiring bonuses.
- 05
Reviews and NPS
Collect ratings after each visit: direct satisfied guests to Google and send concerns to your team.
- 06
POS integration
Bonus accrual and redemption are synchronized after the bill is closed through a ready-made integration or API.
The card looks like part of your brand
How it works for a city café
Maria signs up using a QR code and receives 100 welcome bonuses. After every purchase, she earns 5% cashback. After four visits, the system moves her to the Gold tier with 7% cashback. If Maria does not visit for 21 days, she automatically receives a coupon for her favorite drink. After her next visit, Loyallyst asks her to rate the service. The entire scenario runs automatically, while the café can see which message actually brought the guest back.
Automation
Remind customers about you at the right time
NoYes
Starts when: last visit
30 days without a visit
Continue if:
Customer balance is greater than or equal to ₴100
End of automation
Send a push notification:
We miss you! Coffee is waiting for you 😊
Add bonus
₴50 added to balance
End of automation
- 01
New guest
Welcome bonuses for signing up and a compelling reason to return for a second visit.
- 02
Regular guest
A higher tier, a personalized reward, and early access to new products.
- 03
Guest who hasn’t returned
An automatic message after 14, 30, or 60 days with a personalized offer.
- 04
Birthday
A greeting and a gift that can be used within a limited period.
Every guest receives the right message at the right moment
Stay connected after every purchase
Share updates, run promotions, and send offers only to the customers they are truly relevant to.
- Customer segments
- Scheduled delivery
- Push notifications
- News in the mobile version
RFM analysis
Find out who is worth retaining and who needs attention
RFM segments customers by recency, frequency, and purchase amount—instead of one general database, you get groups with different value and churn risk.
Unlimited push notifications
Remind customers about you for free and bring them back automatically
Push notifications are included in Loyallyst, so businesses do not pay for every message. Announce updates and promotions to your entire customer base or reach only the right segment—for example, customers who have not visited for 30 days.
Integration
Loyalty is integrated into everyday operations
Loyallyst connects to your POS system: it identifies the guest, displays the available balance, calculates the permitted redemption amount, and receives data about the closed bill. Staff do not need to calculate bonuses manually, while managers see an accurate history for every location.
Customer
POS/website
Loyallyst CRM
Automation
Why do restaurants need a loyalty system?
When a person goes to a restaurant, they are looking for more than just tasty food. Atmosphere, mood, and the feeling of relaxation matter too. If the visit leaves a good impression, the guest may well return. But sometimes they need a little reminder.
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A loyalty system for restaurants solves exactly this task. It allows you to reward guests for visits and maintain contact between visits. For example, you can:
- reward every check with bonuses or cashback
- create privilege tiers for regular guests
- send personal offers through push notifications
- bring back guests who have not visited in a while
- launch holiday or birthday offers
In addition, the system helps you better understand your audience. It collects data on how often guests come, what their average ticket is, and which dishes or categories they choose most often.
Over time, this data becomes extremely useful. It allows you to segment guests into groups and launch more precise marketing offers, such as campaigns for regular visitors or personal offers for those who have not come in a long time.
Loyallyst integrates with restaurant POS systems, so rewards are credited automatically after every visit. Your staff does not need to handle this manually because everything happens inside the system.
As a result, a loyalty program for restaurants helps increase repeat visits, gradually raises the average ticket, and builds stable long-term relationships between the restaurant and its guests.
You can also read more about setup in our loyalty system launch article.
